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ENGIS Trades

Post-Handover Repairs

Defect fixes and finishing touches on newly built or renovated homes — quoted from photos so small jobs don't need a big wait for a site visit.

About this job

New builds and recent renovations often surface a list of small defects once someone actually lives in the place: doors that stick, cracked cornices, gaps in trim, tiling that needs a look. These jobs are usually quick to diagnose from clear photos, so a written estimate can go out before a trip to site is booked.

Where a defect is covered by a builder's warranty or a handover snag list, that gets flagged up front rather than quoted over — the aim is an honest read on what's a straightforward repair job versus what belongs back with the original builder.

Multiple small items on one list are batched into a single visit wherever the scope allows, rather than charging out separate call-outs for each one.

What's included

  • Photos-first quoting for defect and snag-list items
  • Multiple small repairs batched into one visit where practical
  • Honest flag if an item looks like a builder-warranty matter rather than a paid repair
  • Written quote before any work starts
Process

How the job runs

  1. 01

    Send photos of each item on the list

    Clear photos of every defect or snag-list item, with a short note on what's wrong.

  2. 02

    Inspection if the scope needs confirming

    Booked when photos alone can't confirm cause or scope for one or more items.

  3. 03

    Digital quote and acceptance

    One written quote covering the batched items, accepted digitally before work is scheduled.

  4. 04

    Repairs carried out

    Items are worked through in one visit or a short run of visits, depending on scope.

  5. 05

    Walkthrough and invoice

    Each completed item is reviewed with the customer before the invoice is issued.

FAQs

Common questions

Can you quote a whole snag list from photos, or does someone need to inspect first?

Most items on a snag list can get a written estimate from clear photos. An inspection is booked only if one or more items need a closer look to confirm cause or scope.

What if an issue turns out to be a builder-warranty matter?

That gets flagged honestly rather than quoted over — if something looks like it should sit with the original builder under warranty, that's raised before any work is priced.

Can several small repairs be done in one visit?

Where the scope allows, yes — a list of small items is batched into a single visit rather than treated as separate call-outs.

Do you work on both new-build defects and older renovation snags?

Both — the same photos-first process applies whether the property is a recent handover or a renovation completed a while back.

Ready to get a quote for post-handover repairs?

Send photos and a rough description to get started.